Agenda: 6:00--7:00 Networking and no-host dinner 7:00--7:30 Introductions and announcements 7:30--8:30 Main Presentation (followed by Q&A):

Backups - What we all need to know

A panel will present a wide ranging discussion of Backup Technologies. We will include the following topics:

Local backups: We will cover a wide range of both software and hardware, including USB Drives and NAS drives from various manufacturers. There will also be a discussion of various imaging software options.
Online Backups: A large number of Online backup options will be discussed including possible revenue streams for re-sellers.
Mobile Backups: This will be briefly discussed.
Sync Versus Backup: We will discuss various Synchronization options and when they are best used.
Best Practices: We will discuss basic recommendations as well as maintaining security for both online backups and local backups.
Live Backup of Open Files
Restoring from a Remote Backup

Participation from the audience will be encouraged.

Presented by

Jesse Black owner of Yellow Crayon LLC
Jeff Cone owner of Cone Consulting Group
Tom Rich from On line Suport
Steve Shank owner of Oregon Computer Solutions

Agenda: 6:00--6:20 Networking 6:20--7:00 No-host dinner 7:00--7:30 Introductions and announcements 7:30--8:30 Main Presentation (followed by Q&A):

Offering Managed Services for Small Business

Managed Services What it is and why you would choose to offer it.
Monthly recurring revenue vs. managed services.
What is "Managed Services when it comes to helping small businesses with computer and network management?
What is the business reason for a small business owner to sign up for manages services?
What is the business reason for a service provider to offer managed services?
    Stabilize cash flow
    Retain clients longer
    More to be added during discussion

How Managed Services model affects your business valuation.
    Do you have a business or a job?
    The Managed Service Agreement
    "The key to maximizing the value of an organization is in maximizing consistent earnings over time , Erick Simpson

Deciding what services to offer (deliverables)
    One program, "you are on the plan or not .
    Tiered program; none, Bronze, Silver, Gold
    Do you want to offer "all-you-can-eat .
    A La Carte "pick from a list with each item priced separately
    Monitoring Only

Tools you can use hosted or in-house
    Kaseya, Level Platforms, N-able, Continuum (formerly Zenith)
    What to monitor

Pricing Managed Services.

How do you start?
    Sell to an existing client
    Market to all new clients

Q & A

Presented by Tom Rich

Currently Senior Technology Consultant for On Line Support, Inc. Former: Owner of Mt. Hood Computer Services, Inc. Former board member of: OCCA, Technology Wizards, No Bug Former MSCE, CCEA, Small Business Specialist

Free and open to the public The Red Lion charges the OCCA for using their ballroom. Please help us defray this cost by buying food and beverages. Meetings are held on the last Tuesday of the month (except December).

RSVP to meetup.com/itpro-70 Agenda: 6:00--6:20 Networking 6:20--7:00 No-host dinner 7:00--7:30 Introductions and announcements 7:30--8:30 Main Presentation (followed by Q&A):

The Benefits of cloud services for small business and consultants

Agenda:

Introductions and expectations. Questions any time. Interruptions are OK and expected.
What are Cloud Services Anyway?
How can offering Cloud Services benefit small business (client)?
How can offering Cloud Services benefit a computer support business?
Data programs email, storage, backup, etc.
Voice programs hosted PBX, hosted paperless fax
Individual hosted applications
How to plan for migration to the cloud without killing your client's business
Who is the Target Market
Referrals can pay off
Q & A

Presented by Tom Rich, owner Worry-Free Workplace Http://www.Worry-FreeWorkplace.com Guiding Small businesses to the Cloud

Tom began in the computer industry in 1978 (Portland Byte Shop). He started Mt. Hood Computer Services in 1980 to support the computer needs of Small Businesses.

Certifications over the years: Novell CNE, Microsoft MCSE, Citrix CCEA Microsoft Partner since 2003 Microsoft Small Business Specialist since 2004 Started Worry-Free Workplace April 1, 2013